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Product Enablement Manager

What you can expect

Zoom is growing at an explosive pace by every measure - revenues, people, innovation, and customers. Led by Eric S. Yuan, the #1 ranked CEO on Glassdoor, our unique culture makes Zoom an awesome place to work. Do you strongly believe in being a trusted advisor to your sales stakeholders? Are you customer obsessed? If yes, we would love to connect with you. This role requires a balance of technical acumen, strategic planning and agile execution; partnering to design and develop programs, and collaboration across our Revenue Organization.

About the Team

The Zoom Global Enablement Go-To-Market team empowers our revenue team to drive business growth and improve customer outcomes through exceptional knowledge, skills, and behaviors. We collaborate across functions to define, develop, document, and deliver repeatable practices, content and enablement thaspans the full customer lifecycle. This role will support products in our Workplace portfolio, such as Zoom Phone and Zoom Spaces. You will work with product marketing, platform acceleration, and other teams to support our Revenue team. Your tasks will include assessing the product roadmap and creating and executing enablement plans and programs. You will also curate an enablement bill of materials to empower sales and partners.

What we’re looking for

• Experience in SaaS/telephony and/or High-Tech sales engineer (SE)
• Able to present, communicate and have organizational skills that help lead and deliver projects, programs, and initiatives
• Experience in an enablement and product marketing role (or similar role)
• Experience in deploying compelling training, content/sales processes, and tools to the AE and SE organization
• Advise or provide guidance on complex matters
• Background in In-person and virtual training facilitation, adult learning best practices, and informal learning
• Experience in product launches by preparing and allowing the field to understand and demonstrate our solutions. This includes creation of Job Aids, coordination and scheduling of presentations and presenters, and other launch materials.
• Able to travel up to 20% of the time
• Experience in curriculum development, training, and delivery
• Knowledge about UCaaS, VoIP, and video conferencing

Salary Range or On Target Earnings:

Minimum:

Maximum:

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Information about Zoom’s benefits is on our careers page here.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations.

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment​
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.