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Accounts Payable Support Specialist I

Veolia

Veolia

Accounting & Finance, Customer Service
United States
Posted on Apr 23, 2025

Accounts Payable Support Specialist I

A subsidiary of Veolia group, Veolia North America (VNA) is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has more than 10,000 employees working at more than 350 locations across the continent.

Please visit our website for more information: www.veolianorthamerica.com

Position Purpose:

This position is responsible for ensuring the proper processing and support of Accounts Payable and Customer/Supplier related processes and documents in a timely and satisfactory manner. A person in this position exhibits a commitment to excellence and fosters initiative, adaptability, and teamwork.

Primary Duties/Responsibilities:

  • Responsible for contributing to the overall security and confidentiality of financial data and financial processes.
  • Follows proper protocol to report suspected evidence of fraud.
  • Processes all incoming and outgoing envelopes and packages.
  • Records data from PO and Non-PO supplier invoices in various systems.
  • Conducts research on processing exceptions to gather necessary information to help the transactions along in the process to posting and payment.
  • Creates or updates Business Partner information in Veolia’s ERP system (suppliers and customers) in compliance with company and regulatory guidelines.
  • Commitment to excellence and quality.
  • Monitors workflow queues and adjust to changing priorities throughout the day based on departmental and company needs.
  • Respond to support questions and problems through various avenues such as email, support tickets, phone calls, and notes communications in various systems.
  • Promotes a fun and team oriented work environment, supporting the Veolia culture.
  • Encouraged to promote continuous process improvements.
  • Develops and maintains strong working relationships with all levels of Field Operations, other Finance Departments, and Veolia suppliers.
  • Provides excellent customer service to internal and external customers and ensure interaction provides a high quality of service and professionalism.
  • Fosters open communication throughout the department that emphasizes diversity and inclusion.
  • Other duties as assigned.

Education/Experience/Background:

  • High School Diploma or General Education Degree.
  • Entry-level position.
  • Strong customer service background.
  • Accounts Payable experience preferred, but not required.

Knowledge/Skills/Abilities:

  • Strong, accurate data entry skills (alpha/numeric).
  • Detail oriented with a high attention to quality.
  • Basic understanding of Accounts Payable processes or an aptitude to learn them quickly.
  • Working knowledge of Accounts Payable systems a plus.
  • Excellent written and verbal communications skills.
  • Exhibit professional telephone skills and etiquette.
  • Good decision making skills.
  • Tact and professionalism when handling confidential or sensitive information.
  • Well organized and able to manage multiple tasks.
  • Must be reliable (attendance and job duties).
  • Able to work independently, as well as in a team environment.
  • Positive attitude and able to adapt to changes quickly.
  • Ability to deal effectively with all levels of people internally and externally.
  • Ability to perform in a fast pace environment.

Required Certification/Licenses/Training:

  • Accredited Payables Specialist Certification preferred but not required

Physical Requirements:

  • Typical office or home office environment.

Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.

We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.