Fraud Strategy Manager

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 45+ million customers get more from their money every day.

As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

FinCrime is a key team in ensuring Revolut’s products and processes meet our regulatory requirements and translate this into the best customer outcomes. They've got an outstanding ability to find solutions and carry out testing in a purely digital environment. These data-driven experts know that better people and machines are the most effective way of managing conduct risk.

We're looking for a results-driven Fraud Strategy Manager to maintain and develop sustainable fraud mitigation strategies for Revolut. You’ll be identifying emerging fraud threats, financial crime risk, and maintaining our systems and controls.

Up for the challenge? Let’s get in touch 🚀

What you’ll be doing

• Monitoring fraud risk through the customer lifecycle to provide timely detection of emerging patterns in criminal activity
• Analysing fraudster profiles and types of fraud being encountered (synthetic identities, money mules, etc.)
• Developing solutions to reduce fraud risk and financial losses, while minimising the impact on good customers
• Evaluating external partners (i.e. risk data providers, transaction monitoring solutions) to supplement our fraud detection and remediation capabilities
• Defining capability roadmaps to deliver gains in key performance indicators (KPIs)
• Conducting risk assessments of new or changing products and features, with proposals for the appropriate controls to support a successful deployment
• Reporting on fraud matters to local MLRO, head of branches, and regulators in Mexico
• Working on transposing regulatory landscape changes towards Revolut‘s processes and procedures

What you'll need

• 8+ years of fraud risk and strategy management experience in financial services or payments industries
• Deep knowledge and understanding of fraud risks associated with payments, banking, and/or investments
• The ability to build and maintain fraud rules
• Experience using structured query language (SQL)
• The ability to learn quickly, solve complex problems, and perform well in a dynamic environment
• The ability to work cross-functionally across multiple teams locally and globally to ensure execution against regulatory requirements and internal policies
• Fluency in English and Spanish with excellent communication skills in both languages

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

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