Program Manager, GTM Onboarding
Ramp
Operations
New York, NY, USA
Posted on Nov 29, 2024
About Ramp
Ramp is a financial operations platform designed to save businesses time and money. Combining corporate cards with expense management, bill payments, vendor management, accounting automation, and more, Ramp's all-in-one solution frees finance teams to do the best work of their lives. More than 25,000 companies, from family-owned farms to e-commerce giants to space startups, have saved $1B and 10M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over 35 billion dollars in purchases each year.
Ramp's investors include Sequoia, Founders Fund, Thrive Capital, Khosla Ventures, Greylock, Stripe, Goldman Sachs, Coatue, and Redpoint, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart.
Ramp has been named to Fast Company's Most Innovative Companies list and LinkedIn's Top U.S. Startups for over 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine's 100 Most Influential Companies.
About The Role
We are looking for a Program Manager, GTM Onboarding to help drive Ramp’s next phase of growth. Reporting to the Director, GTM Enablement & RevOps, you’ll be responsible for leading key onboarding and new-hire sales enablement initiatives from concept to execution across multiple GTM team lines. You will work directly with sales, revenue operations, product marketing, and other teams to identify metric drivers, develop content strategies and outputs, and support key sales productivity initiatives.
What You’ll Do
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Ramp is a financial operations platform designed to save businesses time and money. Combining corporate cards with expense management, bill payments, vendor management, accounting automation, and more, Ramp's all-in-one solution frees finance teams to do the best work of their lives. More than 25,000 companies, from family-owned farms to e-commerce giants to space startups, have saved $1B and 10M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over 35 billion dollars in purchases each year.
Ramp's investors include Sequoia, Founders Fund, Thrive Capital, Khosla Ventures, Greylock, Stripe, Goldman Sachs, Coatue, and Redpoint, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart.
Ramp has been named to Fast Company's Most Innovative Companies list and LinkedIn's Top U.S. Startups for over 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine's 100 Most Influential Companies.
About The Role
We are looking for a Program Manager, GTM Onboarding to help drive Ramp’s next phase of growth. Reporting to the Director, GTM Enablement & RevOps, you’ll be responsible for leading key onboarding and new-hire sales enablement initiatives from concept to execution across multiple GTM team lines. You will work directly with sales, revenue operations, product marketing, and other teams to identify metric drivers, develop content strategies and outputs, and support key sales productivity initiatives.
What You’ll Do
- Develop and launch updated new hire onboarding for all GTM roles. This includes developing application measurements for product learning, process adoption, and sales skills.
- Develop the prioritization of content to be launched across product knowledge, process adherence, and skill development. Work inside the Knowledge Management system to launch and measure the effectiveness of content.
- Own the training and adoption of processes you create or are assigned.
- Define onboarding KPIs and own tracking and reporting across GTM functions to help improve time to productivity across multiple departments.
- Identify and codify best practices that drive GTM success and operational efficiency across segments and departments.
- A minimum of 4 years of related experience in sales enablement, onboarding program development, project management, sales program development, program management, or other related fields.
- Developed and launched successful new hire programming for sales teams and/or experience scoping and executing on sales enablement tools improvement.
- Background in serving high-velocity Saas sales teams.
- A strong background in relentless prioritization and reporting of actions and outcomes.
- Strong coalition-building and communication skills across all levels of the organization.
- Comfortable in a fast-paced, dynamic environment with the ability to meet multiple deadlines, manage time effectively, and focus on the highest priorities.
- Excellent communication and analytical skills with the ability to distill complex thoughts into simple, actionable recommendations.
- Experience in a high-growth startup environment
- Experience in the finance or finance technology space
- Experience using or administering Highspot or another CMS
- Experience using or administering LearnUpon or another LMS
- Experience in learning design using instructional design methodologies
- Experience measuring learning impact using a framework
- Experience creating or implementing competency models
- 100% medical, dental & vision insurance coverage for you
- Partially covered for your dependents
- One Medical annual membership
- 401k (including employer match on contributions made while employed by Ramp)
- Flexible PTO
- Fertility HRA (up to $5,000 per year)
- WFH stipend to support your home office needs
- Wellness stipend
- Parental Leave
- Relocation support for NY
- Pet insurance
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
