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Oracle EBS Principal Technical Consultant

 Oracle Cloud Infrastructure

Oracle Cloud Infrastructure

IT
Pittsburgh, PA, USA
Posted on Feb 4, 2025

Oracle EBS Principal Technical Consultant

Pittsburgh, PA, United States
  • Job Identification 277071
  • Job Category Support
  • Posting Date 02/03/2025, 11:57 AM
  • Role Individual Contributor
  • Job Type Regular Employee
  • Experience Level Professional
  • Does this position require a security clearance? No
  • Years 10+ years
  • Applicants Less than 10 applicants
  • Applicants are required to read, write, and speak the following languages English

Job Description

Oracle EBS Principal Analyst (PL/SQL, XML/BI Publisher, Unix, Forms, Reports, Workflow, OAF, SOA)

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. You are expected to be an expert member of the technical problem solving/problem avoidance team, routinely sought after to address extremely complex, critical customer issues. Services may be frequently provided by on-site customer visits.

Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. 7 years experience with Core products or eight years experience with Applications products, BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with 3.0 GPA OR (for Applications) proven professional/ technical experience, i.e., demonstrating an understanding of Applications at a functional and technical level (preferably Oracle).

Career Level - IC4

Responsibilities

Job Description

We expect candidate to have:

  1. Hands-on experience in developing objects using Oracle SQL, PL/SQL, XML/BI Publisher, Unix, Forms, Reports, Workflow, OA, Java, Framework, SOA/BPEL, OTBI, OIC, XML / HTML, REST APIs.
  2. Strong technical debugging skills using above mentioned tools.
  3. Candidate should have implementation/Support experience in Oracle EBS Supply Chain, Financials, Planning or OPM areas.
  4. Strong problem solving skills.
  5. Strong Customer interactions and service orientation so you can understand customer’s critical situations and accordingly provide the response, and mobilize the organizational resources, while setting realistic expectations to customers.
  6. Strong operations management and innovation orientation so you can continually improve the processes, methods, tools, and utilities.
  7. Candidate should be team player so you leverage each other’s strengths. You will be engaged in collaboration with peers within/across the teams often.
  8. Strong learning orientation so you keep abreast of the emerging business models/processes, applications product solutions, product features, technology features – and use this learning to deliver value to customers on a daily basis.
  9. High flexibility so you remain agile in a fast changing business and organizational environment.
  10. Create and maintain appropriate documentation for architecture, design, technical, implementation, support and test activities.

Personal Attributes:

  1. Self driven and result oriented
  2. Strong problem solving/analytical skills
  3. Strong customer support and relation skills
  4. Effective communication (verbal and written)
  5. Focus on relationships (internal and external)
  6. Strong willingness to learn new things and share them with others
  7. Influencing/negotiating
  8. Team player
  9. Customer focused
  10. Confident and decisive
  11. Values Expertise (maintaining professional expertise in own discipline)
  12. Enthusiasm
  13. Flexibility
  14. Organizational skills
  15. Values and enjoys coaching/knowledge transfer ability
  16. Values and enjoys teaching technical courses

Your Qualifications:

Technical Skills - Candidate should have 10+ years of techno-functional experience in Oracle EBS R12/Fusion Supply Chain/Financials/Planning/Process Manufacturing areas using SQL, PL/SQL, XML/BI Publisher, Unix, Forms, Reports, Workflow, OA, Java, Framework, SOA/BPEL, OTBI, OIC, XML / HTML, REST APIs.

Good debugging skills using above mentioned technical tools.

Should have experience in development/support/implementation of CEMLIs.

Education: BE, BTech, MCA , preferred. Other qualifications with adequate experience may be considered.

Location: Position will work onsite at the client in Pittsburgh, PA.

#LI-RR2

Qualifications

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $38.03 to $76.06 per hour; from: $79,100 to $158,200 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Required Skills

Oracle EBS Technical (PL/SQL, XML/BI Publisher, Unix, Forms, Reports, Workflow, OAF, SOA)

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer

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