Overview:

NetSuite, a global business unit of Oracle, is seeking an experienced software Commercial Contracts/Deal Negotiation Specialist to join our team! In this role, you will review and analyze customer contract change requests and redlines. You will work closely with various internal functional stakeholders such as Legal, GBP, HQAPP, Sales leadership, and others to come up with ideas and alternatives to resolve customer requests and provide the Sales team with extensive approval input and guidance to obtain required approvals to drive deals to completion.

Responsibilities:

• Work with internal and external customers to fulfill sales master agreements, sales orders, service agreements, renewals, and IT assessments.
• Proactively deliver accurate, high-quality guidance and direction to the Sales team with respect to the best structure of complex non-standard deals, deal strategy, the company’s internal approval and deal processes, and the rationale behind the company’s practices, policies, and contract terms.
• Guide or lead negotiations with customers and work with Sales and customers in explaining Oracle’s contracting structure and terms and conditions and the rationale for what Oracle is and is not able to accept in a contract negotiation.
• Artfully and gently pushback on requested changes while still moving the deal to completion.
• Quick to respond to requests and keep internal and external customers informed of status and expected completion.
• Cultivate strong relationships with key customers and internal stakeholders to understand their evolving needs, preferences, and challenges. Act as a trusted advisor and strategic partner, proactively identifying opportunities to add value and drive satisfaction.
• Serve as the primary point of contact for your assigned Sales teams/verticals; diagnosing and resolving escalations, ensuring swift and effective resolution.
• Eagerness to take on something new and delve into the complexities of the assignment.
• Support colleagues and take on assignments outside your assigned work.
• Learn from others and share new trends or changes in product or policy with colleagues.

Qualifications:

• Minimum 6 years of experience in contract analysis to include approval, structuring, negotiating, and drafting of complex contracts.
• BA/BS in a related degree or equivalent years of experience.
• Previous experience in enterprise software industry/SaaS and/or NetSuite is highly desirable.
• Proven experience in working with leadership, legal, deal management and sales, among others.
• Superior communication skills, attention to detail with solid ability to effectively delegate is critical for success.
• Willingness to work extended hours during busy monthly, quarterly and yearly close times.
• Travel is negligible-less than 5%.
• Open to role being remote or in hub office location
  
  

Career Level - IC4

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Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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