Supply Chain & Logistics Manager
Kiddom
Operations
United States · Remote
Posted on Nov 8, 2024
About Kiddom
Kiddom is a groundbreaking educational platform that promotes student equity and growth by uniting high-quality instructional materials with dynamic digital learning. Through unparalleled curriculum management functionality, Kiddom empowers schools and districts to take ownership of their curriculum – resulting in learning experiences tailored to meet the unique needs and goals of local communities. Kiddom’s high-quality curriculum is layered with robust teacher and leader data insights to drive the continuous improvement of instructional decisions, school/district programming, and professional learning.
The Supply Chain and Logistics Manager will report to Kiddom's Finance team and play a pivotal role in scaling our print operations as demand from enterprise clients increases. This role is responsible for developing and managing strategic processes for demand forecasting, inventory management, order fulfillment, vendor relations, and operational metrics to support Kiddom’s growth and scalability. The ideal candidate will oversee the logistics of print curriculum distribution, ensuring smooth order processing, accurate inventory tracking, and effective customer order fulfillment.
You will also manage day-to-day vendor relationships to ensure Kiddom’s print supply chain operates efficiently and meets customer expectations, while driving process automation, quality control, and cost management.
Responsibilities
- Demand Forecasting and Planning: Work with Finance and Sales to forecast inventory needs and adjust purchasing plans based on changing sales projections
- Inventory Management and Systems Implementation: Develop and maintain an inventory management system that aligns with growth projections; oversee stock levels, balancing on-demand printing and traditional inventory to meet demand efficiently, manage cash flow prudently, and mitigate the risks associated with forecast uncertainty
- Order Fulfillment and Tracking: Develop and manage a scalable system for order intake and fulfillment timelines, ensuring seamless operations during peak seasons; hire and oversee seasonal contractors to execute last-mile delivery tasks and proactively address potential delays to meet customer expectations
- Vendor and Supplier Relations: Handle daily vendor interactions, including managing purchase orders, ensuring on-time delivery, quality control, and cost-effective solutions; collaborate on vendor selection to meet quality and performance standards
- SKU Management: Maintain and update SKUs, ensuring accuracy and alignment with inventory, sales, and pricing strategies
- Process Development and Automation: Implement scalable practices for supply chain operations, focusing on quality assurance, automation, and process optimization
- Cross-Functional Collaboration: Work closely with Sales Enablement and RevOps to align on order timelines, and customer communication strategies, ensuring client satisfaction and smooth operations
Qualifications
- Bachelor’s degree in supply chain management, logistics, operations, or related field, or equivalent experience
- 5+ years of experience in supply chain management, preferably in print distribution or educational materials
- Proven experience with inventory management systems and ERP implementation
- Strong vendor management skills with a focus on cost efficiency, quality control, and timely delivery
- Excellent analytical, forecasting, and communication skills
- Ability to excel in a dynamic, fast-paced environment and drive process improvements
- Familiarity with the K-12 education market and curriculum materials is a plus
Salary range is dependent on geography, past experience, seniority, and demonstrated role related ability during the interview process.
What we offer
-Full time permanent employees are eligible for the following benefits from their first day:
-Competitive salary
-Meaningful equity
-Health benefits: medical (various PPO/HMO/HSA plans), dental, vision, disability and life insurance
-10 paid sick days per year
-Unlimited vacation time policy (subject to internal approval). Average use 4 weeks off per year.
-Paid family leave after birth/adoption of caretakers and minimum of 16 paid weeks for birthing parents. Meant to supplement benefits offered by State.
COVID Vaccination Policy
Kiddom policy requires employees to be vaccinated before they visit an office or attend company events..
We have remote roles but in certain positions where office attendance is deemed to be essential to the role, offers of employment shall be conditional upon proof of vaccination.