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Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Quality at UnitedHealth Group means striving for excellence in everything we do in order to help us achieve our Mission. Simply put, it’s in our DNA and why we’re in business – to help people. Our Mission serves as our why; our Values unite us around how we will achieve it. Because when we follow our Mission and live our Values, we deliver Quality.

• This position manages and produces highly complex proposals for the Enterprise Imaging team within Growth Proposal Services (GPS) team at Optum Insight
• Our team fosters a collaborative, supportive environment focused on open communication and mutual respect
• We work with various members of the company that help with the proposal, Sales, Writers, Subject Matter Experts (SME), Proposal Coordinators, Quality Editors, legal, finance, product management, security and corporate
• We seek a strategic and results-oriented Senior Proposal Manager to lead the development and execution of complex proposals for our enterprise imaging products
• DEI is important as we all come from different work environment with different experiences, its good to collaborate and share stories and ideas behind who we are

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Proposals in this market are complex and demand exceptional project management skills. They involve numerous RFP attachments, complex forms, and multiple volumes, requiring an experienced proposal manager who has demonstrated success in navigating complex bids, coordinating with cross-functional teams, and leading the development of winning proposals
• Independently manage the entire RFP lifecycle, including kickoff meetings, SME assignments, first draft preparation, status reporting, draft reviews, compliance, production, and final delivery
• Conduct a thorough RFx analysis to develop a compliant proposal structure
• Develop a comprehensive proposal management plan outlining RFP sections and associated deadlines
• Establish and enforce the proposal timeline and update as needed
• Provide comprehensive administrative support for meetings, including scheduling, minute-taking, action item tracking, and documentation
• Utilize proposal software (Responsive/RFPIO) to manage the end-to-end proposal development process
• Collaborate closely with the sales lead to align proposal content with client strategy, win themes, and solution benefits
• Drive proposal development through collaborative coaching to incorporate customer-centric messaging and compelling win themes
• Lead the vendor clarification process, collect questions from the proposal team, organize questions based on RFx requirements, submit questions to customer by clarification deadline and distribute responses to proposal team
• Track and communicate all RFx amendments to the team
• Ensure proposals are compliant with customer requirements, proposal guidelines, and company standards
• Identify and mitigate potential risks in collaboration with the proposal team
• Build and maintain solid partnerships with cross-functional teams, including subject matter experts, production, finance, legal, and sales, to ensure proposal success
• Track and report the status of all the proposal requirements during team calls
• Participate in process development initiatives including coaching sessions and storyboarding
• Provide comprehensive administrative support including scheduling meetings, distributing meeting minutes, tracking action items, and preparing documentation
• Coordinate with quality editors, proposal designers, and other key resources to assemble and finalize the proposal package, ensuring adherence to formatting, compliance, and quality standards
• Support sales teams by handling RFx through all stages of RFP process, including clarification questions, follow up requests, and Best and Final Offers (BAFO)

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

Before applying, please ensure each of these experiences are stated clearly on your resume under each applicable employer entry.

• 5+ years of proposal management experience, ideally within the healthcare technology industry. Medical Imaging experience is a plus
• Experience using Responsive (fka RFPIO), or similar proposal management software (Loopio, Qvidian)
• Experience in applying a style guide and advanced word formatting
• Advanced proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, SharePoint), Adobe Acrobat, and MS Teams. Demonstrated ability to create and manage complex documents, spreadsheets, presentations, and workflows within these platforms
• Proven solid analytical and problem-solving skills demonstrated by the ability to rapidly analyze complex RFPs and develop kickoff materials
• Proven solid interpersonal skills and a collaborative approach to working with cross-functional teams
• Proven solid organizational skills, attention to detail, and ability to work under minimal supervision
• Proven exceptional project management skills such as developing and executing detailed project plans, managing competing priorities, and consistently meeting deadlines
• Proven excellent written and verbal communication skills with the ability to convey complex information clearly and concisely

Preferred Qualifications:

• Shipley Certification
• APMP Certification
• Healthcare technology, technology, software, SaaS experience
• Medical imaging experience
• Proven ability to work in a deadline driven environment

Total Compensation. As part of your total compensation package, which includes base, bonus opportunity, PTO and holiday pay, you will also receive these benefits at these rates, not to mention a remote work opportunity and healthy work/life balance.

UHG Benefits

Benefits pricing

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington or Washington, D.C. Residents Only: The salary range for this role is $88,000 to $173,200 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.