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Opportunities at WellMed, part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will join a team who shares your passion for helping people achieve better health. With opportunities for physicians, clinical staff and non-patient-facing roles, you can make a difference with us as you discover the meaning behind Caring. Connecting. Growing together.

The Technical Lab Specialist will coordinate, implement and support day to day activities needed to effectively execute clinical laboratory program, special project and research initiatives. Provides a variety of high-level project management support for the Director, Laboratory Services and Enterprise Clinical Operations to ensure operational processes and program requirements are met. This position may assist and proactively work across the organization to support project goals while ensuring operational success of laboratory program initiatives. This role offers assistance with regulatory, evidence based and technical knowledge to support laboratory compliance for day to day activities, health and safety requirements, laboratory accreditation standards, state/federal regulations, audits and surveys.

If you are located in Texas or Florida, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities:

• Provide input into The PHSA Laboratory section management
• Provide operational instruction and guidance with CLIA application and renewal process for WellMed owned clinics and partner with acquisitions and integrations teams to align practices.
• Ensure CLIA information is tracked, accurate and submitted in a timely manner to meet the clinics’ needs
• Monitor and assist with management of standard laboratory test menus for waived, moderately complex and Provider Performed Microscopy labs
• Coordinate and co-facilitate laboratory workgroup to establish recommendations for new and existing laboratory equipment, POC testing and day to day practices
• Communicate key laboratory metrics between clinic leadership and corporate environment to ensure clear communication and support related to clinical laboratory practices
• Ensure up to date relevant laboratory information and tools are on the enterprise intranet site
• Participates in relations with vendors
• Monitor contract agreements for laboratory equipment and supply related items
• Collaborate with applicable entities to create standard lab documentation processes
• Monitor quality control, collecting and reviewing data through RelayMed and other laboratory information systems. Partner with clinic leadership and lab staff on oversight of laboratory quality assurance programs
• Provide input on recommendations and periodically review Laboratory related Policy and Procedures and Standard Operating Procedures (SOP)
• Collaborate with clinic leadership and Education and Training team to create and deliver laboratory related training
• Monitor on-going department implementation and/or decommissioning of laboratory equipment and supply efforts to identify challenges, risks, and defects
• Prepares and edits correspondence, communications and presentations for leadership and/or end users. Assists with drafting departmental protocols, procedures, and guidance documentation
• Performs all other related duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 2+ years working in a clinical laboratory
• Proficient with computer programs to complete job duties independently
• Proven excellent communication skills
• Proven ability to improve processes, promote excellence and demonstrate accuracy and thoroughness
• Proven ability to effectively communicate with others in a manner consistent with a customer service focus and application of positive language principles
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

Preferred Qualifications:

• Certified or Registered Medical Technologist / Medical Laboratory Technician
• Familiar with TJC standards for Waived Testing
• Project Management skills/experience

Physical & Mental Requirements:

• Ability to lift up to 20 pounds
• Ability to push or pull heavy objects using up to 30 pounds of force
• Ability to properly drive and operate a company vehicle

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.