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Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• End-to-end ownership of assigned initiatives, which may take the form of: Project/program management, Major Business Objectives (MBO’s), or Operational Readiness assignments
• Act as a Cross-Functional liaison between Technology and Operations to bridge gaps and understanding of processes
• Utilize solid analysis skills to interpret business requirements into Rules, identify missing data needs, and partner with Technology to have the system updated with the new data points
• Ability to learn and adapt to new technology, including configuration of business rules into the rules engine
• Create, use, and maintain tools and templates (and create new where/when necessary) commonly used for: Project/work plans, status and operational reporting, issue/risk tracking, operational impact analysis, capital planning, testing, requirement documentation, capability mapping, process flows and other
• Adapt initiative plans and priorities to address business, technical, and operational challenges
• Provide guidance, expertise, and assistance to internal and external partners, to ensure that projects, programs, and strategies are implemented and maintained effectively
• Oversee, and engage as appropriate, cross-functional discussions with Subject Matter Experts from various business segments, creating initiative strategies to support process handoffs between functional areas
• Ability to troubleshoot defects and incidents and facilitate resolution between Technology and Business Partners
• Work with other members of the leadership team to develop strategic priorities in relation to business goals, including tactical plans to achieve those goals
• Serve as a key leadership resource for assessing and understanding complex and/or critical operational issues
• Review and provide constructive feedback on work performed/created by matrixed team members
• Function effectively in fast-paced, multi-project environment with shifting priorities
• Anticipate organizational, operational, and business needs, and proactively identify solutions to meet those needs. Apply advanced critical thinking skills
• Assist and/or represent the leadership team as needed in the preparation and presentation of reports and other materials for assigned initiatives. Demonstrate advanced communication and presentation skills
• Collaborate and engage with peers to provide support as needed to their functional areas, and to ensure that your work and approach aligns with that supported by their respective functions
• Promote Agile product management processes, stays abreast of new emerging technology capabilities and leverages knowledge in contributing to product solutions
• Background in developing operational and initiative-level reporting metrics (and tie to quality goals)

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 5+ years of experience working with the product model or in a product organization
• 5+ years of healthcare background
• 5+ years of experience in Release Management
• 5+ years of Business Analysis experience
• 3+ years of experience configuring requirements

Preferred Qualification:

• Experience with Utilization Management
• Familiarity with UHG Regulatory, Legal, and Compliance Policies and Procedures
• Optum Clinical Manager (OCM) 1.0 or 2.0 program level expertise and familiarity
• Familiarity with Agile and Agile Tools such as Rally and AHA
• Proven to be skilled at negotiating to compromise when stakeholders have competing interests
• Proven to be a self-starter with the ability to appropriately assess the need for independent decision-making verses leadership escalation
• Proven excellent communication, interpersonal, time management, and organizational skills
• Demonstrated ability to prioritize product capabilities and drive implementation
• Demonstrated ability to react to product adjustments and expectations promptly and efficiently

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $88,000 to $173,200 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.