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Affirm’s Real Estate & Workplace team is seeking an experienced Workplace Specialist II to oversee our New York City office. You will be essential to our team’s continued success and have an enormous impact on our company culture and workplace experience. We are looking for someone with great operational skills, an upbeat and approachable demeanor, and a willingness to cultivate the best employee experience for all Affirmers. This role will be based out of our office in New York City.

What You'll Do

• Manage and oversee daily operations in our New York City office to ensure everything is running smoothly and efficiently (includes janitorial services, HVAC maintenance, snacks & beverage management, and resolving general maintenance issues)
• Partner with the Sr. Manager, Real Estate & Workplace for onsite help with any office improvements, furniture installs, remodels, or dispositions
• Meet with internal and cross-functional partners for alignment on projects or initiatives, especially our Physical Security and IT teams
• Act as the main relationship builder with office vendors and building management
• Act as the primary point of contact with the building, reporting and tracking support tickets, in addition to handling and resolving internal Workplace Support Portal tickets for local employees
• Monitor office expenditure against agreed upon annual budgets and established purchase orders, while also reviewing and authorizing site-related invoices in our procurement system
• Serve as a key culture carrier for Affirm by educating employees about our office policies and procedures, maintaining the NYC Office Guide, and coordinating local in-office events to foster a vibrant company culture
• Help with ad-hoc administrative tasks as necessary to support your office employees, local Senior Leaders, and our Executive Leadership Team
• Oversee and foster a collaborative relationship with a part-time workplace contractor who will assist you with the daily management of our NYC office

What We Look For

• 2+ years of office management, workplace, or facilities experience, with a strong emphasis on creating and delivering improved employee experiences in a fast-paced office environment
• Proficiency in Google Workspace and Slack is a must; Experience with Envoy, Notion, Coupa, Adobe Creative Cloud, or similar software a plus
• Exceptional verbal and written communication skills; able to distill complex concepts/information to employees and Senior Leaders alike
• Demonstrated ability to collaborate effectively across different functions and with a range of stakeholders
• Experience collaborating with external vendors such as architects, engineers, and third-party project managers on infrastructure projects or technical installations
• Strong organizational skills, enabling efficient management and prioritization of multiple projects with accuracy
• Self-starter with a strong sense of personal initiative; responsible, reliable and dependable with strong follow-through
• Hospitality-oriented with exceptional customer-service skills

Pay Grade - I
Equity Grade - 3

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.

Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)

USA base pay range (NY) per year: $100,000 - $120,000

Please note that visa sponsorship is not available for this position.

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